What equipment or process improvements would make things 10% better? Regularly conducting Remote Employee Pulse Surveys will help managers throughout the organization to stay connected with their direct reports, regardless of location, and ensure objectives are being met. Particularly, all the ad hoc conversations they miss out on that happen in the office. Even so, remote work isn't just for tech companies. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. The second is you will uncover issues by understanding better what some of their challenges they’re facing by working remotely. The shift in positive attitudes toward remote work is evident: 83% of employers now say the shift to remote work has been successful for their company, compared to 73% in our June 2020 survey. CEO Statement on the 2020 Remote Work Week Survey Results “The state of the U.S. job market shifted drastically in March 2020. What we’ve found in our research is that working remotely requires a unique skill set that gets honed with time, including over-communication, clarifying expectations, assertiveness, proactivity, and more. How included do you feel in team decisions. ... As companies prepare our return to the workplace, we recommend the following survey questions to … Having the right amount of in-person time matters when working from afar. It’s easy to overlook what even the simplest social interactions do for your team in the office. Asana and Trello are good resources for remote teams. Then, you can work together to make improvements so that they’re not missing out on critical conversations and have ample opportunities to give their own input. While doing so, you can also arrange for your remote employee to interview other remote employees from cross-functional departments to learn their setup tips. How do you manage conflicts or issues when working remotely? It also helps you improve one-on-one meetings for the future. Use this sample of Remote job interview questions to identify candidates who are good fits for your roles while working remotely. Building rapport is a bit different remotely. This isn’t true. Where are we consistent/inconsistent as a team? It’s hard to always recognize who isn’t in the room. The key is focusing on the specific challenges of working remotely. This includes a conversation around perks. 15 Questions About Remote Work, Answered ... Buy Copies. That’s why we want to share some great questions you can use today to uniquely understand and support your remote employees. Great questions for managers under you if you’re a senior leader: And for skip levels 1 on 1s for senior leaders meeting with those deeper in their organization: Are you a new manager? We partnered with FYI to survey 486 tech professionals who work remotely at least part of the time, and came up with some interesting remote work statistics that reveal the attitudes, frustrations, and habits of these workers. Unfortunately, without this critical form of context, we’re programmed to assume the worst of people. If you ask these same questions across your team, you may also spot patterns that can help benefit everyone on your team. managers need our help. One of the greatest challenges of working remotely is the lack of context. Remote employees are separated from the rest of the office, so it’s easy for them to feel out of the loop of normal office communication that happens organically. Most of the information we take in from a conversation is non-verbal. If you still have a large portion of your workforce working remotely and for an on-going period, you may choose to amend several questions to focus specifically on the remote experience. For example, if they say ‘my high point is getting into a flow state with a project.’ Ask: ‘what creates a flow state for you?’. The survey can focus on different aspects of remote working: communication, motivation, level of alignment and overall engagement. With this, all people in the in-person room can speak to each other like normal, but the remote person can see a close-up view of each person who is speaking. Environment analysis: This question helps you listen for ways to optimize setup and workflow. What benefits/advantages do remote workers have compared to those in the office? Read on to learn specifically crafted questions to ask remote employees on your team. Follow-on questions. Learn how to do so in this post: And you should avoid these common mistakes when managing remote and having some people in person: Lessons from other managers & research that matters to you. Starting things off, here are 31 questions to ask remote employees. Remote Work Survey In advance of the March 31 webinar, "Out of Office: Tools, Team, and Togetherness for WFH," we ask that you answer a few short survey questions, so that we can address attendees’ most pressing needs and questions. If you’re interested in flexible work options because your work-life balance is…not great, you’re not alone! (Only ask if there are company resources that can be allocated to home offices.). (Multiple choice) a) Ate b… Which coworkers or departments do you wish you had more connection with? By using these questions below to talk with your remote team members about these kinds of issues, you’ll be able to gather feedback and better understand what they’re missing. 88% of employees believe that the frequency of communication from leaders has been effective. One of these twists includes asking the right questions at the right time. Print. Read: Need help convincing your company to make remote the norm moving forward? What this means is that flying a direct report in for in-person time is important, but having cameras on in order to see each other frequently is even more important. Information flow: When working remotely, people sometimes feel out of the loop. Sometimes remote employees feel more is happening at the office than really is (e.g., team meetings that they are not a part of, benefits they miss out on, etc.). We’ve found that managing an employee virtually requires the same skills as managing an in-person employee, but with a few added twists. Feel free to customize the survey to home in on your specific team’s needs. Here are 11 questions from our research that you can use to create better dynamics with your remote employees, faster. Ask how and where the candidate plans on working. How should corporate leaders, managers and individual workers shift to remote work … The 2020 Working from Home survey - the changing habits and wants of the workforce. Learn something today? On a scale from 1-10, how easy is it for you to contribute during a meeting? Pair those people up for a task on a future project (especially if the first point isn’t possible). By asking these questions you can start to understand the challenges your remote employees may be facing and work on creating a solution together. Asking the right questions can unlock insights that help you break through issues and better support your team. It’s good to start a meeting on a high note. The future of work is hybrid: Work from home and the workplace. Everyone needs to know if they will be running the race alone for 3 or 4 days. You tell them it looks good and to run with it. This often happens naturally when you’re working in close proximity. ): With these questions, you’ll accomplish two key things: First, you’ll build empathy by understanding how they feel about working remotely and their average work day/routine. Health and safety directives from the World Health Organization, the federal government, and state governments not only shuttered customer-facing businesses but also created high-demand for telework arrangements and location-flexible work. Support network: When working remotely, it is harder to make connections, yet an essential brain craving for all humans is to feel like we belong. Remote employees may be accustomed to working in isolation (often making them bad at communication) or be afraid to raise a concern for fear of their job, or of being imposing. Perception/fairness markers: The human brain is wired to track comparisons between conditions, including in this case in-person vs. remote dynamics. Asking ‘who do you connect with most often’ and the follow on questions helps you realize if your direct report needs help building out their network. Communication systems: When working remotely, it is particularly important to know which medium to use for which type of information. What to ask candidates for remote jobs When interviewing candidates for remote positions, make sure they are able to perform their tasks offsite. Ask these questions when you first start working with any remote employee, or at regular intervals (e.g., every half year), to check in on changes. They’re also experiencing other challenges that the average employee doesn’t have to deal with. Like many startups, 15Five doesn’t have a vacation policy. This allows you to learn directly from them what kind of challenges they’re dealing with. Take an employee-focused approach. Are you able to fully disconnect when on vacation or at the end of the day? The best way to make an assessment is to distribute a remote work survey with thoughtful questions to generate the insights your company needs. A remote working survey will allow you to: Assess how well employees are adjusting to remote work Identify the resources and tools they need to work more comfortably from home #Coronavirus #CHRO #HR #GartnerHR But when you’re not working side by side every day, that can be a lot harder. Motivation analysis: This question helps you find out what motivates and demotivates your direct reports. Remote management is the same as managing people in an office with you, right? According to Buffer’s State of Remote Work report, remote employees face many unique challenges: As a manager, it can be hard to understand what your remote workers are going through, especially if you’ve never worked remotely yourself. If they already … What technology issues have you encountered? It's time to try something new. What do you do to take breaks/ recharge? Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? The first question is obvious, but nearly every hiring manager I … Remote Work Questions . This employee survey template helps uncover what did and didn’t work well for employees in their work from home setups and what they want to see in the workplace when they return. This question helps assess confusion spots in the system. However, that’s not the only difference. The questions below will help you understand how their day is structured and identify ways you may be able to help them. What is the low point of a typical day (for example, yesterday)? Remembering to keep remote team members in the loop is a problem that requires a consistent, intentional effort and doesn’t always work out perfectly. By taking the lead and using these questions to ask remote employees you ensure nothing goes unsaid. If it’s a new experience for an employee then they’ll need extra … This question helps you hear if they feel or are excluded. Then sign up for a free trial of Lighthouse. Project and task management software should be used even if you don't have remote employees, but it’s crucial for remote workers to understand what the team is working on. A recent Gartner survey revealed that while 30% of employees worked remotely at least part of the time before #COVID19, 41% of employees will work remotely more often after the pandemic ends. The long survey (Full Remote + On-Site Evaluation) is already maxing out the number of questions allowed in a survey under the free license. Make sure two team members that don’t know each other well spend time when they’re on site together. You can then optimize systems or explain the context. Measure the experience of remote education with these distance learning survey questions for students. Get our newsletter, event invites, plus product insights and research. Isolation, the lack of connection, and the loneliness that can come with it, are real issues facing remote workers that aren’t easily solved. Short on time, short on support: You probably already have a remote employee, or have talked about it. However, it’s not just a lack of opportunities to bond face-to-face. If you haven’t done it yourself before COVID, you may not realize the challenges your remote team members are facing. Finally, remember that your organization is unique: there is no one-size-fits-all, and remote employee pulse survey questions need designing in line with your culture, employee needs, and current circumstances in mind. Who do you go to when you need support or have process suggestions or improvement ideas? Consider making the following amendments: I am confident I can make progress in my career/goal aspirations while remote Consider this scenario: you had a morning stand up or a quick call with your entire team, including remote team members, earlier in the day. Summary. This question helps you surface unspoken issues and re-set expectations if there is a feeling of misbalance. At LifeLabs Learning, we study managers. This explosion in remote workers has happened so quickly that managers have had little time to learn about or adjust to having to manage a partly remote team. Have You Ever Worked Remotely? 1 in 3 had a dedicated home office, while 1 in 4 did not but still worked at home. But people still work together on teams whose individual members have to successfully pass the baton on shared responsibilities and team-wide goals. During the pandemic, this question could be replaced by “How do you feel about the number of one-on-one and group meetings you have on a weekly basis? Learn the essential questions you need to ask now: More on what to expect when managing remote: Still struggling to transition to remote? If you work in an office, you have a set of typical … When you meet with other teammates, do you/ they turn your camera on? Looking for more questions to ask remote employees during 1 on 1s? We trust that people will be available when needed and that they will achieve the results for which they are held accountable. 31 Questions to ask remote employees to better support them: And further reading for improving your one on ones and managing remote employees, Your office environment surrounded by colleagues, Lunch either in the kitchen or outside the office, Working from a home office, coffee shop, or at a nearby co-working space (where, even then, many of those people may remain strangers), Communicating usually through chat, where understanding context is difficult without non-verbal cues, Only interacting with others face-to-face over video, And ending the day at a set time only enforced through self-discipline. Which apps do you most use in your daily workflow? Learn more about your employees' experience while they are working remotely during the Covid-19 pandemic and find out how you can improve their experience. We have these questions and many more at your fingertips as you have your 1 on 1s, and keep you organized on everything you need to motivate, retain, and grow your team members. Task tracking can help teams meet deadlines, set priorities, and understand the overall goal of the project. Energy management: Listen for spots to help optimize time boundaries. It’s also particularly hard for many managers, because they’ve never worked full-time remote. Where Do You Prefer to Work? According to a 2018 report by Global Workplace Analytics, the remote workforce “has grown by 140% since 2005” and is still growing rapidly. This question will help you hear, from your remote employee’s perspective, small optimization ideas. What is the high point of a typical day (for example, yesterday)? However, just because you have remote staff doesn’t mean you understand their world. I am inspired by the purpose and mission of my organization? 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