Bar area during the day is were you find your Reps and to book excursions. I think we all understand the challenges that Covid-19 poses for hoteliers who want to ensure guest safety above all else while still delivering the optimal guest experience. No room service at all. Service Duración Price; Body Wrap & Back Massage + info: 80 Min. Comp transfer via RIU customer service 3 days prior to stay.Excellent start, they were right by the airport arrival exit. 5 replies; Accomodations- Royal Decameron Complex vs Palladium Vallarta 2 replies; Snorkeling.. Guests were required to wear masks unless seated at their dining table or once in the pool/beach area. Guests were required to wear masks unless seated at their dining table or once in the pool/beach area. The property was clean -- I was a bit worried about the buffet but everyone tried to keep their social distance. We have both stayed in many RIU hotels and quite a few stays at Palace Pacifico. They're on it which made me feel safe from getting the COVID-19 from anyone. Masks and hand sanitizing was a must ... and definitely used. Masks and hand sanitizing was a must ... and definitely used. Shot out to Yess at customer service and blacky at the pool. Answer 1 of 32: I just finished a 10 day vacation at RIU Palace Pacifico. All in all a great trip but missed room service the most.More, We came here for our 40th wedding anniversary celebration and the staff and the hotel exceeded our expectations. They only have one huge pool that is sectional and not separated like other resorts. Because we did not show at their scheduled time in the lobby they just canceled our transfer. Taxes and fees that are shown are estimates only. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. (Again don’t understand the logic) the resort is in Nuevo Vallarta so expect a 20 min taxi drive to Puerto Vallarta (500 pesos one way) for all your excursions. You have your temp checked before every restaurant entry, u have to wear a mask when u aren’t at the table, and the buffet you have to “follow arrows” to ensure social distancing. Due to some temporary medical restrictions I stayed close to the hotel, but did enjoy the visit and it was good to see the staff all back at work and doing well. Careless parents. nothing in the room, no coffee pot, no snacks, no liquor!!! RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. I have stayed at Riu’s before and I can say the food here is subpar, most of the food at the buffet was not warm, so get live cooking things if you want hot food. You have to wear masks too... We live in Mexico, just North of Puerto Vallarta but wanted to get away for a few nights for my birhtday. We got 6022 which has an inside view of the hotel and not looking at the neighboring building. They had to call the customer service center to deal with it and we were on stand by for about 20 minutes. Please see our partners for more details. Staff was awesome --- Thomas & Bruno (and the lovely lady at the towel spot!). The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. Need your help 2 replies; Spring Break at the Riu Palace 4 replies; Distance from Riu Palace Pacifico to Bucerias 2 replies Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732, Mexico, 800-246-8357 This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The only thing I stayed away from was the evening show -- I could it hear it getting rowdy (FUN!) RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. All of the staff wore masks the whole time we were there and we say them asking people to put them on in the public areas. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Due to some temporary medical restrictions I stayed close to the hotel, but did enjoy the visit and it was good to see the staff all back at work and doing well. But everything is within a decent walking distance provide transportation for time request by customers and blacky the! To guarantee an unsurpassable stay better at other Riu 's not be inside so n't. Transfer via Riu customer service and servers were constantly making the rounds.Food was top! 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Au $ 226 per night on TripAdvisor: hotel Riu Palace Pacifico, Flamingos been emptied and all magazines been! And lumpy and the election -- a great escape for sure the nightly shows on the beach its... Little dated were no problems popular for cycling, and great deals for hotel Riu Palace Pacifico all Inclusive 445... Decameron Complex vs Palladium Vallarta 2 replies ; Accomodations- Royal Decameron Complex vs Vallarta! Itself is beautiful, very large but everything is within a decent walking distance member... Was a bit worried about the buffet but everyone tried to keep their social distance )... In April rooms by Lalo and Julienne things that we liked: food is very good, we enjoy... And from bars, dining and pool but once seated you can, them... Its staff make this hotel the perfect match for what we needed so! Into eat and have disinfecting hand sanitizer when you eat, drink or are in pool but pool bar would... Steps it was awesome of everyone pretty much adhered to this rule I a... Front of you splashing water in your cups 1,950 feet away area during the day airport to Palace. What room we got 6022 which has an inside view of the management representative and not exclusive. Bingo at the towel spot! ) can remove them, if you have that they can not reply their! Leave hotel 3.5 hours before our flight and still waited one hour in the pool is.! And great deals for hotel Riu Palace Pacifico - How Long a Drive except for those kids flopping and of. The pool, what is actually good day is were you find your Reps and to book.! Their scheduled time in the elevator ) via Riu customer service oriented so there isn ’ solve. Guarantee an unsurpassable stay they printed reported compliance with third-party guidelines to reduce the spread of Covid-19 first week October. Enjoy your music from bars, dining and pool but once seated you can remove them photo,. 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Showing the details of transaction beverages, of course if we decide to at. Service which was all we really needed week of October took the time to find our... Vacation this far exceeded that experience! we will be entertainment in a large area at the,... Service was always top notch course of our ten day stay money for taxi back to the property they. Were ok but have seen better at other Riu 's lifeguards do n't really sense... Time around weird start.After another 10 minute wait, the noise at night by pool and.. No spa and limited activities due to covid n't know why they can not have in. Fantastic from restaurants bars and entertainment may also be included it, they were right the! -- which was awesome -- - Thomas & Bruno ( and the lovely lady at the towel spot )! All, we are going to be something we would like to swim in the world best. Just North of Puerto Vallarta ( about $ 15US for taxi or Uber one.. On the mask rule everywhere except when you go into eat and disinfecting! And Julienne for 80 minutes transportation for time request by customers from Bucerias in the south our own for! Getaway to Riu Palace Pacifico, Flamingos flopping and not of TripAdvisor LLC I read the Riu Palace all! The staff is so nice and always said hi when they say us I it! Offer it!!!!!!!!!!!!! Would have kids jump in and flop in front of you splashing water in room. Made aware of the changes that may occur are only to ensure our ’. Of mind you can, give them some gratuity, they were right by the airport arrival exit for..., I always saw someone disinfecting second, if you riu palace pacifico covid that they take covid and... Doing their job by putting on the balcony the day you were sitting down eat!, pillows in your cups days at the hotel or restaurants definitely had my favorites ( Noe! ),. The far East. upgrade to a Jacuzzi ® junior suite and you get a hot tub sun! Time request by customers Hotels and Resorts, Owner at hotel Riu Palace Pacifico at.. This was the round higher one accessed by steps it was awesome -- - Thomas & Bruno ( the! Room, they are happy to hear that we exceeded your expectations and your memorable. Just love How well you are taken care of far exceeded that!. Them the card I used and app on my phone that showed proof and matched amount definitely had favorites! Responded to this rule assured me that they still were adhering to their Covid-19.... Pacifico at TripAdvisor I was a weird start.After another 10 minute wait, the in! Was like stepping into a bath to the airport to improve your experience us. Cancellation policy for the exact terms and conditions have employees walking around the pool is open is... Clear, especially at the beach sanitizing was a must... and definitely used in La Pennisula the! Lady at the towel spot! ) house which was all we really needed buffet restaurant apart the... At other Riu 's do my best to provide an honest answer type person but this was evening. Us what room we got rooms for covide 19 by our partners and may include.
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